Great service from staff and Dr. Sara, have been a patient of Dr. Shibuya for over 30 years and he had made a good choice in having HNL take over his practice. Got 2 adjustments and am feeling much better, convenient location in Kaimuki with lots of parking options around the office.
Very disappointed after having been treated so well by Randy Shibuya for nearly 30 years. He was always able to get be back to form without wanting to automatically make several appointments to be seen every other day. To make matters worse without being informed I was also billed for "physical therapy" services when all I received were several adjustments that not only didn't help but left me feeling worse. After the last visit I received numerous texts and voicemails soliciting me to make an appointment. I've taken my business elsewhere.
My family was in town visiting for the week, but after the plane ride, my back stiffened up and was very uncomfortable. I found this place by our home rental and decided to give it a try. I didn't know what to expect but Dr. Erica Yu treated me and she was courteous, informative and thorough. She did an exam on my low back, treated me, and suggested different home stretches and strengthening exercises to get me out of pain and I was able to enjoy my vacation. Thank you for saving my vacation Dr. Yu!